Oy AGA Ab outsourced its logistics operations and personnel from their Riihimäki plant to HUB logistics in November 2005. The main motives for deciding to outsource were cost efficiency and the objective to ensure optimal resources also in exceptional situations. A tight cooperation in daily activities and development are the key factors in a successful outsourcing. In this case, HUB logistics is responsible for the gas cylinder reverse logistics and the operative actions of dispatch. After a few years of cooperation, several concrete benefits have been gained:

- Service level goals have been achieved
- Operative actions have transformed into a logistics service
- Significantly improved handling efficiency
- Improved employee atmosphere through education and professional development
- Optimal resources for handling the demand peaks
- Clear responsibilities, immediate reactions to possible problems
- Improved cost efficiency

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